The phone rang a little while ago. The following conversation ensued:
Receptionist: Cat's Meow Veterinary Clinic. How may I help you?
Caller: Hi. I used to bring my cat to you, but we moved up to Sacramento. I need you to send me a copy of my cat's records. We didn't leave a forwarding address.
Receptionist: Okay. Would you like me to fax the records to your new vet up there?
Caller: No, that's okay, just mail them.
Receptionist: Okay. I'll need to get your new address.
Receptionist: (long pause) Um, so I can mail the records to you?
True story. Where's that headbang smilie avatar when I need him?